The secret? Embed learning into the flow of work.
Microlearning Moments: Break down training content into bite-sized lessons that employees can consume in under 5 minutes, through email nudges, intranet tips, or mobile learning apps. Think small chunks, big impact.
Use Job Aids & Checklists: Provide visual guides, quick reference cards, and step-by-step checklists that employees can access while performing tasks. This reduces reliance on memory and reinforces learning at the point of need.
Incorporate Peer Learning: Encourage team members to share “how I do it” methods in meetings or group chats. Make learning social and contextual by turning everyday collaboration into a training moment.
Manager Coaching & Feedback: Empower supervisors to give real-time, on-the-job coaching. Short feedback loops help correct mistakes early and reinforce proper behaviour instantly.
Assign Stretch Projects: Let employees apply what they’ve learned through hands-on assignments. Practical application deepens understanding and builds confidence.
Use Technology Smartly: Integrate learning tools into platforms employees already use CRMs, project management software, or collaboration tools like Teams or Slack. No need to “go somewhere else” to learn.
Learning should not stop when the training session ends. It should start where the job begins. The goal is simple: Move from “event-based training” to “experience-based learning.”
When learning becomes part of the workflow, it becomes part of the culture.
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