We often design training around content. However, people do not just learn from content they learn by watching others. This is the core of Social Learning Theory, developed by psychologist Albert Bandura. It reminds us that: “People learn through observing others, imitating behaviours, and modelling outcomes.”
Moreover, in the workplace, that means… Training Transfer Effectiveness is not just about what is taught. It is about what is modelled, reinforced, and normalised.
Core Principles of Social Learning Theory:
1. Attention – People must notice the behaviour
2. Retention – They must remember what was done
3. Reproduction – They must have the ability to replicate it
4. Motivation – They must want to replicate it, based on rewards, culture, or personal goals
If no one around them is applying the training, chances are they will not either.
Five Ways to Apply Social Learning Theory to Boost Training Transfer Effectiveness:
1. Use role models and champions
2. Create opportunities for peer learning
3. Facilitate live demonstrations
4. Build a culture of sharing
5. Encourage manager modelling
Training Transfer Effectiveness is not just about what you teach. It is about what employees see happening around them.
At ITTEC 2025, we will explore how to use Social Learning to drive sustained behaviour change after training.
Register now for ITTEC 2025 – https://itteconference.com/registration.php let us create learning cultures not just learning events.
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