This is a practical and underutilised strategy in the Training Transfer playbook. It bridges the gap between theory and reality by offering learners an opportunity to see real performance in motion, and it reinforces learning in a hands-on, supportive environment.
You have trained your team. They understand the theory. Now comes the most important part: Helping them see how that theory comes to life on the job. One of the most powerful—but often overlooked—ways to reinforce learning is through Job Shadowing.
Why Job Shadowing Works for Training Transfer:
Observation Deepens Understanding: Seeing a skill in action makes it real. Learners can connect the dots they did not fully grasp in training.
Builds Confidence for Application: Learners get a feel for tone, timing, judgment, and adaptability—all things hard to teach in theory.
Encourages Peer-to-Peer Dialogue: Learners can ask practical questions like: “How do you manage that customer?” or “How do you prioritise tasks during peak hours?”
Provides Context-Specific Nuances: They observe how best practices are adapted to real workplace realities.
Reinforces Organisational Culture: By shadowing experienced team members, learners absorb not just skills, but how things are done around here.
At M.Bryan Consulting Limited, we integrate Job Shadowing into training programs by:
Pairing learners with strong role models.
Structuring the shadowing experience with guided observation sheets.
Encouraging reflective debriefs post-shadowing.
Aligning shadowing with performance goals and behavioural expectations
Because learning does not stop after the training room—it starts there, and grows in the field.
Do you want to learn how to use job shadowing to strengthen training outcomes and team performance?
Then join us at ITTEC 2025 – The International Training Transfer Effectiveness Conference, happening November 13 & 14, 2025, in Lagos, Nigeria. Registration is now open. You can register via this link https://itteconference.com/registration.php
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