Following our post yesterday on effective communication, today we thought of sharing the Seven Cs of Effective Communication. The Seven Cs of Effective Communication is a checklist developed by Arthur Herbert Lewis. It helps ensure messages are clear, effective and well-received. They are widely used in both professional and personal communication contexts.
Clarity: Make sure your message is easy to understand, avoiding ambiguity and jargon.
Conciseness: Keep your message brief, communicate in a few words and to the point, avoiding unnecessary details.
Concreteness: Use specific examples, anecdotes, and data to support your message rather than vague statements.
Correctness: Verify facts, statistics, and spelling to maintain credibility. Be accurate and be sure your message is free of errors.
Consideration: Be empathetic and considerate of your audience's feelings, needs, and perspectives.
Completeness: Ensure your message includes all necessary information and context. Be thorough so that your message gives adequate understanding and enhances appropriate action.
Courtesy: Show respect, politeness, and professionalism in your communication. This fosters goodwill and positive relationships.
Applying these Seven Cs can enhance the effectiveness of your communication, ensuring your message is well-received and understood and achieving desired outcomes.
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