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Training Effectiveness (TE) 107 Evening Post: Strengthening Employee Commitment Through Purpose

G ood evening, HR and L&D professionals! In this morning’s post, we discussed the importance of clarifying the purpose behind training to drive employee commitment. We focused on helping employees see how training is not only relevant to their roles but also supports their personal growth and career advancement. Let us take it a step further by exploring how this purpose-driven approach can also enhance organisational outcomes. When employees understand how their development aligns with the company's larger goals, they become more engaged and motivated to apply what they have learned. Scenario: Imagine you are the HR Manager at BrightView Marketing, a growing digital marketing agency. Recently, the management team identified a need for improving client retention, as they noticed that several key clients needed to renew contracts. After discussions, it was determined that the Client Relations Team needed further training on Customer Engagement Strategies to enhance their interac...
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THE BENEFITS OF GROUP COACHING: UNLOCKING COLLECTIVE GROWTH

Group coaching is a powerful tool that helps individuals develop together in a supportive, dynamic environment. It fosters collaboration, promotes shared learning, and accelerates personal and professional growth. Let us explore the key benefits of group coaching and why it is an excellent investment for organizations looking to grow their talent: Collective Learning and Shared Experiences: Group coaching allows individuals to learn from each other’s experiences. By working together, participants gain new perspectives and insights they wouldn’t have discovered alone. This collaborative environment encourages shared problem-solving and leads to greater personal and team growth. Cost-Effective Development: Compared to one-on-one coaching, group coaching provides a cost-effective way to develop multiple employees simultaneously. Organizations can coach a group of individuals at different levels, providing development opportunities while managing costs. Enhanced Communication Skills: In gr...

Training Effectiveness 106: Confirming Employee Buy-In After Management’s Input

I n our previous discussions, we focused on collaborating with managers and team leads to identify the business outcomes that training should address. After gathering their input on how training can solve specific business challenges, the next critical step is to confirm with the employees that the selected training is indeed necessary and aligned with their needs.  Here is why this step is crucial and how to navigate it: 1. Understanding Employee Perspectives While managers often select training based on observed performance gaps or business needs, it is important to engage with the employees who will attend the training. Ask them directly how they feel the training will support their growth and if they believe it addresses areas they need to improve. This ensures participants are motivated and engaged. 2. Addressing the Lack of Conversations Often, team leads or supervisors do not have detailed discussions with their employees before selecting a training program. They assume that...

THE ROLES OF LEADERS IN SUPPORTING NETWORKING WITHIN AN ORGANISATION

In any networking—whether a business organisation, a community, or a team—the leader plays a crucial role in supporting and fostering that networking. By supporting networking, they create an environment where employees can share knowledge, collaborate, and build relationships across departments and teams. Here are some key ways leaders can contribute to networking in an organisation Vision and Direction: A leader provides a clear vision for the network. They help set goals and define the purpose, ensuring all members understand the network's objectives. This clarity enables members to work cohesively toward common goals. Facilitating Communication: Leaders are often the hub of communication in a network. They create an open and transparent environment where information flows freely between members, breaking down silos. Effective communication fosters collaboration, innovation, and problem-solving. Building Relationships: Leaders nurture relationships within the network by encour...

Training Effectiveness 105: Deep Dive into Aligning Training with Business Outcomes

Good morning, HR and L&D professionals! We have started laying the groundwork for effective training by focusing on how to uncover real business challenges and align training with organizational goals. Before we move on, let us take a deeper look at how to solidify this foundation. When we talk about aligning training with business outcomes, we are not just shifting the focus from skills; we are ensuring that every training initiative is a strategic investment that solves real performance issues. This step is crucial to showing management that training isn’t just a checkbox but a solution that drives measurable business results. Pro Tip: To solidify this foundation, go beyond identifying business challenges. Ensure you have a clear understanding of how solving these challenges will improve key performance indicators (KPIs) for the organization. Questions to ask include: How will resolving these issues impact the department’s objectives? What long-term improvements can we expect fr...

STRATEGIES FOR LEADING TEAMS THROUGH PERIOD OF CHANGE

Leading a team through a period of change can be challenging, but with the right strategies, you can help your team navigate the transition effectively. Here are major strategies for leading a team through change: Develop a Clear Vision and Communicate: Keep everyone informed about what is happening and why it’s necessary. Clearly explain the reason for the change and how it aligns with the organisation’s goals, establish what success looks like, and outline the steps required to get there Engage and Involve the Team: Allow them to provide input and voice concerns, recognise that change can be unsettling, listen to employee fears and offer emotional support, resources, and tools to help the team adjust. Lead with Empathy and Emotional Intelligence: Understand that each team member will react differently to change and may need individual support, be available to listen to their feedback and show that you value the team's well-being by taking their concerns seriously and acting tran...

Training Effectiveness 104 (Evening Deep Dive): Shifting the Focus from Skills to Business Outcomes

This morning, we explored how HR and L&D professionals can collaborate with departments to uncover the real business challenges behind training requests. Now, let us take it a step further by shifting the focus from simply developing skills to achieving measurable business outcomes. When departments request training, the focus is often on skills—what employees need to learn. While important, we must ask: How does improving these skills impact the organization’s success? Aligning training with business outcomes ensures that the program addresses real performance gaps and delivers tangible results. Pro Tip: In your discussions with department heads, shift the conversation from “What skills do we need” to “How will this training improve the business?” This shift will not only improve training design but also provide measurable metrics to track its success. Example: If the operations team requests training on improving efficiency, ask deeper questions about how operational inefficien...